The NRG claims process expedites reimbursements by ensuring the patient is aware of the claim and is given every opportunity to settle the bill. By offering patients a call center 60 hours per week, both personal phone calls and letters, and a 3 step follow-up system, claims are quickly settled. NRG also offers flexible payment plans which allows patients to pay online as well as over the phone. All bills are easy to read, resulting in fewer questions and faster payments.
NRG has made the claims process easy for patients, which in turn increases the reimbursement levels for EMS agencies.
