NRG Billing

Billing Center

NRG’s billing system is managed by an experienced team of operators with one goal in mind – ensuring agencies are paid every dollar owed, but not a penny more. The billing system is supported by proprietary software custom developed by NRG to reduce outstanding invoices and decrease payment turnaround time. By releasing invoices quickly, the average service to bill time is 24 hours, providing more money and more quickly.

Staying up to date on all CMS policies and industry trends, NRG files over 160,000 claims a year for more than 30 EMS agencies.

Billing software above industry standards

1. Billing and data gathering software is written in-house and is supported by a 7 person IT team
2. Custom billing system focuses on keeping patients more informed throughout the billing process, which ensures quicker claim settlement
3. Each patient is called, rather than relying on letters
4. A toll free call center is staffed and available to patients 7am-7pm, Monday through Friday
5. Straight forward and easy to understand letters provide ease of reading for patients
 

To learn more about the claims process click the link below.
Claims Process